The Federal Government through the Department of Communications, Broadband and the Digital Economy (DCBDE)  is revewing the role and duties of the Telecommunications Industry Ombudsman (TIO).

You can also read submissions the Department has received in response to its Discussion Paper at the DCBDE website.

cydn strongly supports the office of the Telecommunications Industry Ombudsman. The TIO provides free, independent, just, informal, speedy resolution of compliants.

Please see the TIO website at http://www.tio.com.au/